Support
FAQ
Small answers for a small utility.
What does Numb do?
Numb temporarily pauses keyboard and pointer input so you can clean your Mac without accidental typing, clicking, scrolling, or gestures. Use a 15, 30, or 60 second timer, or choose Never to keep input paused until you unlock it.
How does the timer work?
A fresh install starts at 30 seconds. You can switch to 15 or 60 seconds, or choose Never for an open-ended session. Numb remembers your most recent choice for next time.
Can I pause only one device?
Yes. Keyboard and pointer input are selected by default, but you can turn either one off. The Trackpad control covers pointer input from both a mouse and a trackpad. Numb always keeps at least one option selected.
How do I unlock early?
When pointer input is paused, hold Space for three seconds. The Space key fills as you hold it and input returns when the hold completes. In keyboard-only mode, the pointer remains available, so use the on-screen Stop button instead.
Is Never mode safe?
Yes. Never removes the automatic timer, but not the manual exit. Hold Space for three seconds whenever pointer input is paused, or click Stop in keyboard-only mode.
What if Space does not respond?
Hold your Mac’s physical power button for 10 seconds until it shuts down, then press the button again to start it. Numb does not disable the physical power button or Touch ID.
Why does Numb need Accessibility access?
macOS requires Accessibility permission for Numb to pause input. Numb uses that access only for cleaning sessions. It does not read other apps or keep a history of what you type.
Access is enabled, but Numb is still waiting. What now?
Return to Numb after enabling it in System Settings. The app will restart so macOS can apply the change. If Numb still shows “Waiting for access,” click Restart Numb and try again.
Does Numb block every physical control?
No. Hardware and system-reserved controls such as Touch ID, the power button, and some accessory-specific keys are managed by macOS or the device itself and may remain active. Numb is a cleaning utility, not a security lock.
Is Numb a subscription?
No. Numb is a one-time $4.99 purchase with no subscription, advertising, or in-app purchases.
Does Numb collect data or require an account?
No. There is no account, advertising, analytics, or network service. Your duration, device choices, and last-cleaned date stay on your Mac. See the Privacy Policy for the full details.
Which Macs are supported?
Numb requires macOS 15 or later and works on MacBook, iMac, Mac mini, Mac Studio, and Mac Pro. It supports built-in and standard external keyboards, mice, and trackpads.
Still need help?
Email go@100k31d.co. Include your macOS version and whether you are pausing the keyboard, pointer, or both.